With you all the way……..
Whether you require care at home or more specialists support our carefully selected team of highly trained Carers and Support Workers are here to help.
We believe that every hour of care we deliver matters. We are committed to providing the highest quality home care so that our clients can live, independently and safely in the comfort of their own homes without the need for a care home.
Our Mission
To promote the independence of vulnerable people to live as independently as possible in the community of their choice; in so doing Brook of Life Care Ltd will develop from its grass roots to becoming a leading national provider of health and social care services. We also believe in partnering with other healthcare professionals to provide a holistic approach to care.
Our Values
- Promoting person-centred services.
- Focusing on service user involvement and choice.
- Being a sustainable community business.
- Promoting staff development.
- Recognising and respecting diversity.
- Being committed to working in partnership with all those who assist us in achieving our objectives.
Our Ethos
Our clients are at the centre of what we do, that is why we offer personalised care. We believe that our clients should receive care the way they want, at a time they want to have it delivered. It’s about our clients’ choice. This means our clients are involved in all decision-making, including agreement of their personalised care and support plan. We believe that emotional and moral support for our clients and their families can just be as important as our specialist care knowledge, so it is instilled in the support we provide and we always keep in close contact with concerned family and friends. We also understand that day-to-day communication is vital to give families and loved ones peace of mind, which is why all daily records and communication sheets are kept accessible in the Client’s home and any concerns can be easily addressed through a call to the office. We do everything we can so that our clients lead independent, fulfilling, and happy lives. We are proud to provide the extraordinary support, and for celebrating the positivity, individuality, and ambition of each person. We encourage Clients, families, representatives to provide feedback, suggestions, and comments to achieve our quality assurance objectives. Together we can make a difference every day.
Meet the Team
Brook of Life Care is a family run business established by a group of people with a passion for making a difference in people’s lives. The founders are fully focused on providing the best quality care and stand by their uncompromising desire to deliver the highest standard of care and support that promotes quality of life and the wellbeing of our clients.
Meet the Staff
We also work with a team of Carers and Support Workers who are carefully selected, have the right expertise and a real heart for caring. All our staff undergo extensive background checks and are given high-quality training to give them the confidence, knowledge, and skills to provide the highest standard of care. We choose people for their enthusiasm, friendliness, warmth, and empathy as well as their range of interests above their professional background.
We also work with a highly experienced Registered Manager who ensures that the level of care and support we provide is effective, well-led, responsive, caring, and safe. He has more than 12 years’ work experience in the health and social care sector. He has worked with young adults and adults over the years ensuring that care and support received is person centred, suitable, effective, and provided in a caring and compassionate manner. He has risen from being a carer/ support worker to being a manager, responsible for managing more than 2,000 hours of care and support work per month.
